ANCIENT SECRETS AT YOUR FINGERTIPS – DISCOVER, LEARN, AND AWAKEN!
ANCIENT SECRETS AT YOUR FINGERTIPS – DISCOVER, LEARN, AND AWAKEN!
Effective Date: February 2025
Last Update: January 2026
We want you to shop with confidence. Our policies are designed to be fair, clear, and fast to resolve when something goes wrong.
Our goal is clarity—not “gotchas.” If you’re unsure about anything, message us before taking any next step. We’ll guide you through the fastest solution.
Your 60-day guarantee starts on the delivery date (as shown by carrier tracking).
If your book is delivered and:
you don’t like it, or
it arrives damaged, misprinted, or incorrect,
you can request help under our guarantee (replacement or refund, depending on the case).
Digital purchases are covered by our satisfaction guarantee from the purchase date.
If we can’t fix access/download issues, we’ll refund the product price (see “Processing / Banking Fees” below).
When you contact us first, we can usually resolve issues in one of these ways:
resend access or fix download delivery,
provide carrier instructions for pickup/hold situations,
replace damaged/misprinted items (with photo proof),
review refund options under our policies.
The 60-day guarantee applies to delivered orders. It does not apply to delivery failures caused by:
incorrect or incomplete shipping address provided at checkout,
missed delivery attempts (nobody available),
refused deliveries, or
unclaimed/hold-location parcels not picked up within the carrier’s timeframe.
In these situations, the customer must contact the carrier, arrange pickup, or coordinate a new delivery.
Please double-check your shipping address before placing the order (street, number, unit/apartment, ZIP code, city, country, and any access details).
If an address needs to be corrected after production or shipment, changes may not be possible.
If reshipment is required, new shipping charges apply and are the customer’s responsibility.
If a return is required for a refund:
the item must be returned intact and in resellable condition, and
we will provide the return address and instructions after your request is reviewed.
Unless the issue is a confirmed production/fulfillment error, return shipping is paid by the customer.
If your book arrives damaged or incorrect, contact us within 30 days of delivery and include:
clear photos of the item, and
photos of the packaging (and shipping label when possible).
We’ll review quickly and offer the appropriate solution.
If you accidentally place a duplicate order (double or triple), contact us immediately.
If production/shipping has already started, cancellations may not be possible.
If multiple items were shipped/delivered, we may require the extra items to be returned (intact) before any refund is issued.
In some cases, third-party payment providers charge processing fees that are not recoverable.
When applicable:
approved refunds for digital products are issued for the product price, excluding non-recoverable processing fees,
for physical orders, shipping charges and non-recoverable processing fees may not be refundable unless the issue was clearly our fault.
To protect customers and prevent abuse, we may:
limit repeated refund requests,
request additional proof (including photos), and
refuse requests that appear abusive or fraudulent.
If something feels wrong with your order—delivery, downloads, damage, duplicates—please email us first.
Our team is here to help and we resolve most issues quickly, fairly, and without stress.
If you’re considering a bank dispute or chargeback, contact us before filing it.
In many cases we can provide an immediate solution (replacement, corrected access, carrier instructions, or a refund evaluation when applicable). This helps avoid unnecessary delays and makes the outcome better for everyone.
📩 support@thebibleinayearsystem.com
👉 Or contact us directly on Messenger:
Click here to chat on Messenger
By placing an order on thebibleinayearsystem.com, you confirm that you have read and agree to our Terms & Conditions, Refund Policy, Shipping Policy, and this Guarantee Summary.
We’re not here to argue—we’re here to solve. Email us first and we’ll take care of you as quickly as possible.